Currently, the mobile phone has become an indispensable tool for our daily activities, both personal and work. However, its loss or theft can lead to a difficult situation if the necessary measures have not been taken to protect our financial accounts. In this sense, it is essential to know the actions that we can carry out to avoid emptying our bank accounts in case of loss of the smartphone.
According to information from the Supervisory Agency for Private Investment in Telecommunications (Osiptel), every minute between three and four cell phones are stolen in the country. “The number of thefts is on the rise, so it is important to provide education on the protection and proper use of data,” explains Gustavo Goicochea, manager of Strategic Innovation at Caja Piura.
lock the phone
Immediately after your phone is stolen or confirmed lost, lock the phone so no one else can access it. On most smartphones, you can do this remotely through your service provider’s account or through a cell locator app.
report the loss
Report the loss of the phone to your service provider and the local police. If your phone has location features, such as “Find My iPhone” or “Find My Device,” turn those features on to help track its location.
change your passwords
If you have passwords saved on your phone, change all passwords immediately. Change passwords for bank accounts, social media, email, and any other online services you’ve accessed from your phone.
Notify your banks
If you have banking apps on your phone, notify your bank immediately about the loss of your phone. Ask them to temporarily suspend access to your accounts until you can regain control.
Check your accounts
Regularly check your bank and credit card accounts for any unusual activity. If you spot anything suspicious, contact your bank or credit card provider immediately.