How to recover photos, videos and other files from a phone if its screen is not responding?

The screen is one of the most important components of your smartphone, be it Android either iphone. Because it is quite fragile, it is recommended that you put a protective lens on it, especially tempered glass. In this way you avoid that, in the event of a strong blow or an accidental fall, it stops working or breaks. What to do in these cases? Here a solution.

If your device’s screen is broken but it still recognizes your finger gestures, then it’s very easy to recover your important files. You will only have to connect it to a computer (using a USB cable) and you will be able to examine everything that is in its internal memory, be it photos, videos, Word or Excel documents, PDF, MP3 music, etc.

Once you have saved all the files, you will have to take the equipment to a cell phone repair specialist. In case you don’t want to fix it and you want to buy another one, you will have to format it, but make sure you have backed up everything important, since when you restore to factory mode it will be completely clean, as if it had just been purchased.

What if the screen doesn’t respond?

If your phone’s screen is on but doesn’t respond to gestures, try restarting or turning off your phone. In general, this action solves tends to solve the problem; however, there are times when the damage has been so severe that you will need an additional device. In these cases, it is best control cell phone with mousealthough it only works for Android.

You may not know it, but there is a cable called OTG which allows Android users to connect a USB flash drive, external hard drive, mouse among other devices, to their smartphone. When you connect the mouse, you will see that the screen shows a pointer, which you must use to control your cell phone and rescue all your files.

How to prevent these cases?

To avoid losing photos, videos, or other important files, you should always back up in the cloud. On Android, for example, you can use applications like Google Photos or Google Drive that offer 15 GB of storage, a fairly high figure that you can increase, but for that you will have to pay a subscription.